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Delivery

UK orders

Framed prints

Please allow up to 10 working days for delivery. Framed prints are produced to order in our studio and posted via a third party courier therefore take a little longer.

If you require urgent delivery of a framed print, please email customerservices@kcillustrations.co.uk with your your order, delivery address and required delivery date. If we are able to meet the request, we will send you a quote for a fast track delivery.

All other products will be dispatched within 3 working days. Delivery once dispatched is 1-3 working days and posted via Royal Mail.

Orders of multiple products weighing over 5kg will be dispatched with an external courier company and delivery once dispatched is 2-5 working days. If you are unsure of whether your order is over 5kg, please email customerservices@kcillustrations.co.uk

If you require a fast track delivery, please email customerservices@kcillustrations.co.uk with your order, delivery address and required delivery date. If we are able to meet the request, we will send you a quote for a fast track delivery.

International orders

For locations outside of the UK or the Isle of Man, please send us an email to customerservices@kcillustrations.co.uk with your order and delivery and we will send you a calculated shipping fee and estimated delivery time. Delivery charges are calculated on a case by case basis and we reserve the right to refuse to deliver to countries not covered by Royal Mail. Deliveries outside of the UK may be subject to import taxes and/or additional charges. In this case the customer is responsible for the charges.

Christmas period

During the Christmas period (1st – 25th December), delivery times may be a little longer due to high demand.

All orders must be placed before the 16th December for guaranteed Christmas delivery.

KC Illustrations does everything in its power to respect the delivery times indicated above. We reserve the right to extend the estimated delivery times due to unforeseen events.

For full delivery T&C’s, please visit the T&C’s page.

Katie Cardew Illustrations Ltd is a company registered in England and Wales.

Company number: 11099351

VAT number 285751958

Address: 58 Park st, Kings Cliffe, Northamptonshire, PE8 6XN.

Open Quote Illustration Lord-a-leaping Illustration
We commissioned Katie to do a picture of our house and family. She captured us all so perfectly. Visitors always comment on it.
Claire
Closing Quote Illustration Lord-a-leaping Illustration

Katie Cardew Illustrations Ltd • Company No: 11099351 • VAT Number: 285751958
Kings Cliffe, PE8 6XN, United Kingdom